bdok6 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bdok6 ("the Platform", "we", "our") collects, uses, processes, stores, and protects the personal information of users ("you", "your") who register, visit, or interact with bdok6.app and all services made available through the Platform. This Policy forms an integral part of bdok6's Terms and Conditions and is to be read alongside them.

By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data in the manner described herein. If you do not agree with this Policy, please discontinue your use of the Platform immediately.

2. Information We Collect

bdok6 collects three broad categories of personal information: information you provide directly, information generated automatically through your use of the Platform, and information received from authorised third-party service providers such as payment processors and identity verification partners.

Information You Provide Directly

• Full name and date of birth provided during account registration
• Bangladeshi mobile number used as your primary account identifier and for two-factor authentication
• Email address, if provided voluntarily during registration or support interactions
• Government-issued identity documents such as National Identity Card (NID) or passport, submitted during KYC verification
• Payment account details including bKash, Nagad, Rocket, or bank account numbers linked to deposit and withdrawal activity

Information Generated Automatically

• IP address, device type, operating system, and browser version collected when you access bdok6
• Session data including login timestamps, pages visited, features used, and session duration
• Betting and gaming activity records including markets accessed, bets placed, stakes, winnings, and withdrawal history
• Cookie data and similar tracking technologies as described in Section 6 of this Policy

Information From Third Parties

• Transaction confirmation data received from payment providers such as bKash, Nagad, Rocket, Upay, and partner banks, used to verify deposit and withdrawal activity
• Identity verification results returned by authorised KYC partners, which may include a pass/fail status and a confidence score but do not store copies of your identity documents on bdok6's own servers
• Fraud-screening signals shared by payment networks to help bdok6 detect and prevent unauthorised transactions

3. How We Use Your Information

bdok6 uses the personal data it collects only for legitimate, defined purposes directly related to the operation of the Platform and the delivery of services to registered players. The table below summarises each purpose and the data used.

4. Legal Basis for Processing

bdok6 processes personal data only where a valid legal basis exists. The applicable legal bases for bdok6's data-processing activities are as follows:

• Contractual necessity — processing your registration data, transaction records, and game history is necessary to deliver the services you have contracted for by creating an account on bdok6.
• Consent — where you have actively provided consent (for example, by opting into marketing communications or agreeing to optional analytics cookies), bdok6 relies on that consent as the basis for the relevant processing activity.
• Legitimate interests — bdok6 processes session, device, and behavioural data to maintain platform security, detect fraud, and improve the user experience. These interests are balanced against your privacy rights and do not override them.
• Legal obligation — bdok6 may process and retain certain categories of personal data where required by applicable law, including for anti-money-laundering checks, age verification obligations, and responses to lawful requests from competent authorities.

5. Sharing Your Information

bdok6 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data is shared only in the limited circumstances described in this section, and only to the extent strictly necessary for the stated purpose.

Authorised Service Providers

bdok6 engages a limited number of third-party service providers who process personal data on behalf of bdok6 and under bdok6's instructions, subject to contractual data-protection obligations equivalent to those applied by bdok6 itself. These include payment processing partners (bKash, Nagad, Rocket, Upay, and partner banks), KYC and identity verification vendors, cloud infrastructure providers responsible for secure data hosting, and customer communication platforms used to deliver support messages.

Disclosure Required by Law

bdok6 may disclose personal data to competent authorities, law enforcement bodies, or regulatory agencies where required or permitted by applicable law, including but not limited to:

• Responding to a valid court order, subpoena, or other binding legal instrument issued by a court of competent jurisdiction
• Fulfilling mandatory anti-money-laundering reporting obligations under applicable financial crime legislation
• Cooperating with any lawful investigation into fraudulent activity, underage gambling, or other criminal conduct involving the Platform

6. Cookies and Tracking Technologies

bdok6 uses cookies — small text files stored on your device — and similar tracking technologies to enable the Platform to function correctly, to maintain your logged-in session securely, and to understand aggregate patterns of how the Platform is used. No cookies are used to build individual advertising profiles or to share data with advertising networks.

Types of Cookies Used

• Essential cookies — strictly necessary for the Platform to function. These include session authentication tokens that keep you logged in, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without preventing core Platform functionality.
• Analytics cookies — used in aggregate, anonymised form to understand which features are most used, where users encounter errors, and how navigation flows through the Platform. These cookies do not identify you as an individual.
• Preference cookies — used to remember platform settings you have chosen, such as your preferred language version, so that these preferences are maintained across sessions without requiring you to re-select them on each visit.

You may disable non-essential cookies through your mobile browser settings at any time. Disabling analytics or preference cookies will not prevent you from using bdok6, but some personalisation features may not function as expected.

7. Data Retention

bdok6 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data — including your registration details, KYC verification records, transaction history, and gaming activity logs — is retained for the duration of your active account and for a minimum period of five years following permanent account closure. This retention period reflects standard financial record-keeping obligations.

Session logs, device data, and IP address records are retained for a maximum of 12 months from the date of collection unless a longer retention period is required in connection with an active fraud investigation or legal proceeding. When personal data is no longer required for any valid purpose, bdok6 securely deletes or anonymises it in accordance with industry-standard data disposal practices.

8. Data Security

bdok6 employs a layered security architecture to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. The technical and organisational measures in place include:

• SSL/TLS encryption on all data in transit between your device and bdok6's servers, ensuring that your credentials, payment details, and personal information cannot be intercepted during transmission
• Encryption at rest for sensitive data fields including KYC document references, payment account identifiers, and authentication credentials stored in bdok6's databases
• Role-based access controls limiting which internal team members can access specific categories of personal data, with access granted on a strict need-to-know basis and all access events logged for audit purposes
• Regular security assessments and penetration testing conducted on the Platform's infrastructure to identify and remediate vulnerabilities before they can be exploited

9. Your Privacy Rights

As a bdok6 user, you have the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected]. bdok6 will acknowledge your request within 3 business days and aim to resolve it within 10 business days.

• Right of access — you may request a copy of all personal data bdok6 holds about you, together with information about how it is being used and with whom it has been shared.
• Right to rectification — if any personal data bdok6 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure — subject to our legal retention obligations, you may request deletion of your personal data. bdok6 will delete data that is no longer required for any valid purpose and is not subject to a mandatory retention obligation.
• Right to restrict processing — you may request that bdok6 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being reviewed.
• Right to object — where bdok6 processes your data on the basis of legitimate interests, you have the right to object to that processing. bdok6 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

bdok6 will not charge any fee for handling a privacy rights request submitted in good faith. If a request is manifestly unfounded or excessive, bdok6 reserves the right to decline it or to charge a reasonable administrative fee, with written reasons provided in either case.

10. Children's Privacy

bdok6 enforces a strict minimum age of 21 for all registered users. The Platform is not directed at, and does not knowingly collect personal data from, any person under the age of 21. If bdok6 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be suspended. If you believe a person under 21 has registered an account on bdok6, please contact [email protected] immediately so that appropriate action can be taken.

11. Third-Party Links

The bdok6 Platform does not contain links to external third-party websites. All navigation within bdok6 directs users to internal pages only. This Privacy Policy applies solely to bdok6 and its own data-handling practices. bdok6 is not responsible for the privacy practices or content of any external service, and users should review the privacy policies of any third-party services they use independently — including their chosen mobile money provider (bKash, Nagad, Rocket) and their mobile network operator.

12. Changes to This Privacy Policy

bdok6 reserves the right to amend this Privacy Policy at any time to reflect changes in platform functionality, data-processing practices, or applicable legal requirements. Any revised version will be published on this page with an updated "Last updated" date. Where a change is material — meaning it significantly affects how your personal data is used or your rights in relation to it — bdok6 will take reasonable steps to notify registered users directly, for example via an in-platform notification.

Your continued use of bdok6 following the publication of any update to this Policy constitutes acceptance of the revised terms. If you do not accept the updated Policy, please discontinue use of the Platform and contact [email protected] to request account closure.

13. Contact and Data Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bdok6 handles your personal data, please contact the bdok6 support team in writing. Our contact email address for all privacy-related matters is [email protected]. Please include your registered mobile number and a clear description of your query or request so that we can respond efficiently.

bdok6 aims to acknowledge all privacy-related correspondence within 3 business days (Bangladesh Standard Time, UTC+6) and to fully resolve requests within 10 business days. Where a request is complex or involves a large volume of data, bdok6 may extend the resolution period and will notify you of the extension in writing.